Effective Date: 20/04/2026

Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with UK GDPR and the Data Protection Act 2018.

1. What We Collect

We may collect and process the following information:

• Name, email address, shipping/billing address, and phone number

• Order history and product preferences

• Payment information (processed securely by third-party providers such as PayPal or Stripe; we never store card details)

2. How We Use Your Information

We use your data to:

• Process and ship your orders

• Communicate order updates

• Respond to enquiries or issues

• Comply with legal obligations

3. Sharing Your Data

We never sell your data. We only share your data with trusted services that help run our business (e.g. couriers, payment processors) — all compliant with UK GDPR.

4. Your Rights

You have the right to:

• Access, correct, or delete your personal data

• Object to certain data processing

• File a complaint if there is a problem.

5. Contact

For questions about your data, please contact:  Heior
Email: info@heior.co.uk